Privacy policy

Privacy Policy

Last updated: June 23, 2026

This Privacy Policy describes how Aurevino (“Aurevino,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, browse our products, make a purchase, contact us, or otherwise use our online store and related services (collectively, the “Services”).

Aurevino is powered by Shopify, which enables us to operate our online store, process orders, manage payments, and provide our Services to you. We also use third-party tools, including Meta technologies such as the Meta Pixel, Advanced Matching, and Conversions API, to help us understand customer activity, measure advertising performance, and improve our marketing.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact information, such as your name, email address, billing address, shipping address, and phone number.

Order and transaction information, such as products you view, add to cart, purchase, return, exchange, or cancel, as well as order history, payment status, delivery information, and customer support records.

Payment information, such as payment method, payment confirmation, billing details, and transaction information. Payment card details are processed by our payment providers and are not stored directly by us.

Account information, such as username, password, account preferences, saved addresses, and communication preferences, if you create an account.

Device and usage information, such as IP address, browser type, device type, operating system, referring URLs, pages viewed, clicks, browsing activity, cart activity, checkout activity, purchase activity, and other interactions with our Services.

Communications information, such as messages, emails, support requests, reviews, feedback, or other information you send to us.

Marketing and advertising information, such as your interaction with our ads, email campaigns, social media pages, product listings, and promotional content.

1. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you when you place an order, create an account, contact us, subscribe to marketing communications, submit a review, or otherwise provide information to us.

Automatically through cookies, pixels, tags, log files, analytics tools, and similar technologies when you visit or interact with our website.

From Shopify and other service providers that help us operate our store, process payments, fulfill orders, provide analytics, detect fraud, and improve our Services.

From advertising and marketing partners, including Meta, when you interact with our ads, social media pages, or related marketing campaigns.

1. How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide, operate, and improve our Services, including processing orders, accepting payments, arranging shipping, handling returns and exchanges, managing customer accounts, providing customer support, and improving the shopping experience.

To personalize your experience, including remembering your preferences, showing relevant products, improving product recommendations, and tailoring website content.

To communicate with you, including sending order confirmations, shipping updates, support responses, account notices, policy updates, and other service-related messages.

To send marketing communications, including promotional emails, product updates, special offers, and advertising content, where permitted by law. You may opt out of promotional emails at any time by using the unsubscribe link in our emails.

To measure and improve advertising performance, including using Meta Pixel, Advanced Matching, Conversions API, Shopify analytics, and other tools to understand how customers interact with our website and ads.

To prevent fraud and protect security, including detecting suspicious transactions, protecting customer accounts, preventing unauthorized access, and enforcing our policies.

To comply with legal obligations, including responding to lawful requests, enforcing our terms, resolving disputes, maintaining business records, and complying with applicable laws and regulations.

1. Cookies, Tracking Technologies, and Meta Advertising Tools

We use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, analyze traffic, measure advertising performance, and provide a better shopping experience.

We may use Meta technologies, including the Meta Pixel, Advanced Matching, and Conversions API. These tools may collect and share information about your activity on our website with Meta, such as page views, product views, add-to-cart events, checkout activity, purchases, and other interactions.

Advanced Matching may use certain customer information, such as email address, phone number, name, city, state, ZIP/postal code, or country, in a hashed or encrypted format to help Meta match website activity to Meta users and improve ad measurement and delivery.

Conversions API allows certain website and order events to be shared from our server or Shopify’s systems to Meta. This may help improve tracking accuracy, ad performance measurement, fraud prevention, and campaign optimization.

Meta may use the information it receives in accordance with its own privacy policy and settings. You can manage your Facebook and Instagram ad preferences through your Meta account settings.

You can also manage cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart, checkout, account login, and personalization functions.

1. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

Shopify, which hosts and powers our online store, helps us process orders, provides checkout and payment-related services, and supports store operations.

Payment processors and financial partners that process payments, verify transactions, and help prevent fraud.

Fulfillment, shipping, and logistics providers that help produce, pack, ship, track, return, or exchange products.

Print-on-demand and production partners that manufacture and fulfill custom apparel and related products.

Marketing and advertising partners, including Meta, that help us deliver ads, measure campaign performance, understand customer activity, and improve marketing effectiveness.

Analytics and technology providers that help us understand website usage, monitor performance, improve our Services, and troubleshoot technical issues.

Customer support and communication providers that help us respond to customer inquiries and send service-related messages.

Professional advisors, legal authorities, or government agencies when necessary to comply with legal obligations, enforce our policies, protect our rights, or respond to lawful requests.

Business transaction parties in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.

We do not sell your personal information for money. However, depending on where you live, certain advertising or analytics activities may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

1. Relationship with Shopify

Our store is powered by Shopify. Shopify collects and processes personal information about your access to and use of our Services in order to provide, support, and improve the Shopify platform and related services.

Information you submit through our store may be transmitted to Shopify and processed by Shopify and its service providers. Shopify may process your personal information in countries other than where you live.

Shopify may also use information collected from your interactions with our store, with other merchants, and with Shopify to provide enhanced features, improve its services, prevent fraud, and support personalized experiences, subject to Shopify’s own privacy practices.

To learn more about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy.

1. Third-Party Websites and Services

Our Services may contain links to third-party websites, platforms, social media pages, payment services, shipping providers, or other external services. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

If you interact with third-party platforms, including Facebook, Instagram, Shopify, payment providers, or shipping carriers, your information may be governed by those third parties’ own privacy policies.

1. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

1. Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

1. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Access or know what personal information we collect, use, or disclose.

Request correction of inaccurate personal information.

Request deletion of personal information, subject to legal and business exceptions.

Request a copy of your personal information.

Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.

Withdraw consent where processing is based on consent.

Object to or restrict certain processing, where applicable.

To exercise your rights, please contact us using the contact information below. We may need to verify your identity before fulfilling your request.

We will not discriminate against you for exercising your privacy rights.

1. Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you opt out of marketing communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, account notices, customer service responses, or policy updates.

1. International Transfers

We may transfer, store, and process your personal information outside the country where you live. When required by applicable law, we rely on appropriate safeguards for international transfers, such as standard contractual clauses or other legally recognized transfer mechanisms.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date above and post the updated version on our website.

1. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Email: [your customer support email]

Mailing Address: [your business mailing address]

Store Name: Aurevino

For purposes of applicable data protection laws, Aurevino is the controller of your personal information.